Privacy Policy

This Privacy Policy sets out how personal information is collected, used, and protected when you contact or engage with my professional services. Who I Am Bicky Bir Slough, Berkshire, United Kingdom Email: contact@bickybirwellbeing.co.uk Phone: 07753 337598 I am a BACP-accredited psychotherapist and registered workplace mediator with over 20 years of professional experience. Information Collected The following personal information may be collected when you make an enquiry or book a session: Full name Email address Phone number Relevant details you choose to share regarding your circumstances Use of Your Information Personal information collected is used solely for the following purposes: To respond to your enquiry in a timely and appropriate manner To schedule and manage appointments To deliver therapy or mediation services to the required professional standard To maintain accurate records in accordance with professional obligations Confidentiality All information disclosed during therapy sessions is treated with the strictest confidence and handled in full accordance with BACP ethical guidelines and professional standards. Confidentiality may only be breached under very limited and clearly defined circumstances — specifically, where there is a risk of serious harm to yourself or others, or where disclosure is required by law. Wherever possible, this will be discussed with you in advance. Data Storage Your personal data is held securely and retained only for as long as is necessary to fulfil professional and legal obligations. Appropriate technical and organisational measures are in place to safeguard your information against unauthorised access, loss, or disclosure. Disclosure to Third Parties Your personal information will not be shared with any third party except under the following circumstances: Where required by applicable law Where there is a credible risk of serious harm Where you have provided explicit consent Your Rights Under UK data protection legislation, you are entitled to: Request access to the personal data held about you Request the correction of any inaccurate or incomplete information Request the deletion of your data where circumstances permit To exercise any of these rights, please contact me directly using the details provided above. Cookies This website may utilise basic cookies to enhance your browsing experience. These cookies do not collect or store any sensitive personal information. Contact For any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact: contact@bickybirwellbeing.co.uk